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Mistakes I made as a leader
I sometimes look back to how I got thrust into a leadership role from a very young age, having started my first business at the age of 20. At that age, most of the people I employed were older than...
Shaping the Shaper
Shaping is the process whereby we selectively (differentially, for the more technically inclined) reinforce closer and closer approximations to our goal or target behaviour to shaping behaviour...
Endings are Beginnings
Leaving a job is something that will happen at least once in a person’s career, especially at this time of change as organisations restructure and adjust to changing market conditions. Sometimes...
Signs on the Road
One of my first jobs as a rookie MBA, was with a wonderful company that, even today is considered a role model for systemic and consistent innovation – 3M Company. Best known for their ubiquitous...
A Joyful Christmas 2014
Behavioural Consulting Group & Talent Design Potential wishes all a Joyful Christmas and Happy 2015!
Making Strategy Work
I have seen brilliant ideas fall to the way side because of poor communication and execution. But whose fault is it? Often there are many casualties along the way. A poorly executed strategy can...
Moving Employees From 'Have to' to 'Want To'
It’s not uncommon for executives to believe that they have a positive work culture, yet in reality, most still have problems typical of a negative reinforcement management style. The misinformed...
When Training to Competency Does Not Equal Competent Trainees
If you were to look at how your organization provides training, at what point are participants considered “competent” in the material? Or, better yet, do you even have a means for capturing...
If You’re Looking for Future Leaders, Bury Command and Control
If I stop to think about the number of hotel rooms I’ve stayed in throughout my career, it’s a bit mind-blowing. With nearly 40 years of consulting with clients, I’ve been in some of the...
Positive Leadership Impact
Anyone in a leadership role needs to be acutely aware of the impact on others around them, especially the people who report to him or her. Many organisations place emphasis on strategies and...
Asking the Right Questions
“If I had an hour to solve a problem and my life depended on the solution, I would spend the first fifty five minutes determining the proper question to ask, for once I knew the proper question, I...
Performance Management Is Not What You Think
Almost 30 years ago, I wrote a comprehensive book titled Performance Management (now in its fourth edition). I used the term to include everything an organization does to bring out the best in...